Support
I'm here to help you get the most out of SymbolCraft. Find answers to common questions below or reach out directly.
Frequently Asked Questions
What is SymbolCraft for?
SymbolCraft helps Apple-platform developers browse Apple's system symbol library quickly, inspect symbol names and details, and find the right icon without interrupting an iPhone or iPad workflow.
Does SymbolCraft work offline?
Yes. SymbolCraft is designed as a focused local reference tool. Core symbol browsing stays on your device, with no account requirement, analytics, ads, or tracking.
Why can I not find a specific symbol?
Some symbols depend on the iOS or iPadOS version installed on your device. If a newer Apple symbol is missing, update your device when available or contact support so Daniel can review the bundled catalog.
How do I restore my purchase?
If you purchased an optional SymbolCraft Pro unlock, it is linked to your Apple ID through the App Store. To restore on another device, open the app, go to the upgrade screen, and tap "Restore Purchases" while signed into the same Apple ID.
What should I include in a support email?
Include your device model, iOS or iPadOS version, SymbolCraft version, and the symbol or workflow you were using. Please do not send private project details unless they are needed and you are comfortable sharing them.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.