Support
I'm here to help you get the most out of AutoTranslate. Find answers to common questions below or reach out directly.
Frequently Asked Questions
What is AutoTranslate for?
AutoTranslate helps developers prepare localization work for apps, review translated strings, and export localized resources for their projects.
Does AutoTranslate replace human review?
No. It is a workflow tool. Review translated strings before shipping them, especially for product names, legal copy, screenshots, and App Store metadata.
Where are my localization files stored?
Project files and exports stay where you choose to keep them on your Mac. AutoTranslate does not upload your app strings to Crafter Apps servers.
Does the app need an account?
No. AutoTranslate is designed as a focused macOS utility and does not require a Crafter Apps account.
What should I include in a support email?
Include your macOS version, the file format you imported, the target languages, and the exact issue you saw. Avoid sending private project strings unless needed.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.